Hi everybody. Very excited about our upcoming web-seminar. Hope you can attend.
Join CallCenterToday.com and Red Sky Solutions as we co-host a call center web-seminar on Thursday, April 24th at 10:30am pacific.
Visit www.callcentertoday.com starting the week of April 14th to register. Each attendee will receive a complimentary copy of my new book 101 Lessons for GREAT Call Center Management.
We'll talk about the 6 key tactics to building the best call center around. It will be a real engaging and innovative hour, with tons of terrific ideas to take back to your call center right away.
As always, let me know if you have questions or want to talk. I am always available to talk about the Human Engineering of Call Centers.
Dan Coen
888-835-5326
DanCoen@CallCenterToday.com
Tuesday, April 1, 2008
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