As we head to the holidays wanted to keep everybody abreast of happenings at Call Center Today.
1) IQPC has a fantastic show we thought we should mention. Don't Miss The Call Center Summit 2009. January 26-29, 2009. Disney Contemporary, Orlando FL.
Visit www.callcenterevent.com for more information.
2) 2009 is a big year for our firm. Our goals are to continue to add a multitude of free whitepapers, free newsletters, free podcasts and free powerpoints currently at our site today. We want our clients and all visitors to enjoy our thoughts on inside sales and customer care contact centers and to use us as a resource on the human engineering of call centers. So, Call Center Today is a great spot to visit when you want some lessons or inspiration or have questions or comments.
3) Finally, as always, we are a consultancy dedicated to helping companies grow their inside sales and customer care contact centers. Don't hesitate to contact us anytime, at MyCallCenter@CallCenterToday.com if you have questions. In addition to the free items, we produce terrific workshops and keynote speeches as well as consulting strategies for our clients.
Talk soon!
Dan
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